FAQs

Can I use Wonderwell rigs for my student short film?

Yes, you may use our student licensed Rigs and Assets for any non-commercial projects including personal short films, demo reels, and school productions/assignments.

Is Rumba a free 3D software?

Yes! You may download rumba at https://rumba-animation.com/download/ it is free for any non-commercial use.

Where do I get updates published updates to the assets after I have purchased them?

Updates to our purchased assets can be downloaded when you create an account on Gumroad with the email you used at checkout. Go to the library page and you will see all your purchased assets and their updates.

How can I attach the clothing mods to a rig?

For information on attaching mods and other useful tutorials, please refer to our resources page.

My rig shows up in my maya scene with no textures. How do I get them to show up?

Upon opening the rig, the character may not have textures for multiple reasons.  The two most common issues are either the texture paths need to be reconnected (in the file path editor), or the UV tile previews need to be regenerated (in the viewport settings). If you refer to our resources page, you will be able to find a detailed video showing these solutions.

I teach a small mentorship. Can I purchase a license to give your rigs to my students?

Yes! You may check our licensing options on our products page for school, mentorship, and instructor licensing.

Can I have my university or school purchase this rig for me?

Yes you can! Our team is very flexible working with our customers for personalized purchasing options. Please email us at Wonderwell.studios@gmail.com and we will reach out to you to try and work with your situation.

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